New Balance Grey Day Online Raffle Terms and Conditions

New Balance Grey Day


The New Balance Grey Day Launch is organized by Planet Group (M) Sdn. Bhd. (the “Organizer”). By taking part in this Online Raffle, you thereby agree to abide and be bound by the following Terms & Conditions.

    The New Balance Grey Day Online Raffle Registration starts on 12th May 2021, Wednesday from 3:00pm to 14th May 2021, Friday 12:00pm.
  2. ENTRY:
    - By submitting an entry or taking part in this New Balance Grey Day Online Raffle, you hereby agree to abide and be bound by the following Terms & Conditions.
    - Each participant is eligible to submit entry only ONCE ( U574GDY or MS327LAB ). Double entries will be disqualified immediately.
    - There will be no notification email sent after submitting the registration.
    - The New Balance Grey Day Online Raffle is only open to a person who is at an age of majority under applicable laws or older at the time of entry or must obtain permission to enter this Online Raffle from a parent or legal guardian if under the age of majority under applicable laws at the time of entry.
    - Each participant must ensure that all the information provided in his or her respective Raffle Form is accurate. The participant is responsible for inaccurate and/or incorrect information entered at the point of submission.
    - The Raffle Form once submitted, shall be considered as final and any inaccuracy or proposed changes by the participant in the Raffle Form shall be considered as voluntary withdrawal or disqualification by the Organizer.
    - Each participant is allowed to raffle and only winners who get notify are eligible to make purchase for the New Balance U574GDY or MS327LAB from Crossover Online store only.
    - Participants who are successful in the New Balance Grey Day Online Raffle will each receive a confirmation email by 14th May 2021, Friday latest by 10:00pm.
    - Only the winners will receive the confirmation email with payment link to complete the purchase for New Balance U574GDY or MS327LAB. All online purchase must complete before 15th May 2021, 11:59PM.
    - Failure to complete the purchase before 15th May 2021 will result in being disqualified, and the Organizer reserves the rights make a new draw to replace the winner at the Organizer's sole discretion.
    - All the information provided by the raffle winners must match the information held by the Organizer. If any of the information provided does not match, the Organizer reserves the sole discretion to disqualify the winner or proxy (representative). No appeal or request of any form will be entertained and the Organizer's decision shall be final.
    - Each raffle winner is entitled to purchase only one (1) pair of New Balance U574GDY or MS327LAB based on the shoe size and style that was pre-selected in New Balance Grey Day Online Raffle Form.
    - Raffle winners will receive a confirmation email with payment link to complete the purchase for New Balance U574GDY or MS327LAB.
    - Winners must complete the purchase before 15th May 2021, 11:59PM or else it will result in being disqualified, and the Organizer reserves the rights to make a new draw to replace the winner at the Organizer's sole discretion.
    - Payment online can be made via debit or credit card only.
    - The New Balance U574GDY is retailed at RM479.00 per pair.
    - The New Balance MS327LAB is retailed at RM529.00 per pair. (this pair contains pigskin material)

    - The New Balance U574GDY and MS327LAB is available in the following shoe sizes:
    *US size 5 to 11 (full size)
    *US half size in 7.5, 8.5, 9.5 
    - There will be no free trial prior to purchasing a pair of New Balance U574GDY and MS327LAB at Crossover.
    - No discounts or vouchers can be used for the purchase of the New Balance U574GDY and MS327LAB.
    - There will be no exchange and/or refund after the purchase is made.
  11. The Organizer reserves the ultimate rights to refuse and/or forfeit customers who do not follow the prescribed sales mechanism and/or deny any sale transactions at their sole discretion without reason(s) or further reference to any party.
  12. Except for any liability that cannot by law be excluded, Planet Group (M) Sdn. Bhd. (including its officers, employees and agents) excludes all liability for any death, personal injury, loss or damage (including loss of opportunity and whether direct, indirect, special or consequential) suffered or incurred by any person (whether or not arising from any person's negligence) arising in any way out of or in connection with (a) this Launch (b) any technical difficulties or equipment malfunction (whether or not under the Crossover’ control); (c) any theft, unauthorized access or third party interference; (d) any entry claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Crossover) due to any reason beyond the reasonable control of Crossover; (e) if in any event the Launch is cancelled or rescheduled for any reason beyond the reasonable control of Crossover.
  13. Planet Group (M) Sdn. Bhd. has the right to forfeit any customer who does not follow the instructions and/or regulations/regulations and/or due to conflicting purchases and stocks insufficiency. Planet Group (M) Sdn. Bhd. is not required to provide any explanation for the forfeit of the orders. Crossover will, of course, inform you immediately and reimburse any payments made.
  14. The Organizer’s decision is final and no correspondence will be entertained. The Organizer reserves the rights to modify the terms and conditions herein applicable to the New Balance Grey Day launch, and/or terminate this Launch without prior notice or further reference to any party.
  15. By participating in the New Balance Grey Day Launch, you consent to your personal data being processed by Planet Group (M) Sdn. Bhd. for future events and/or promotions. Planet Group (M) Sdn. Bhd. holds all rights to utilize, publish and re-publish in any media on any platforms all photos captured with or without consent prior and/or during the Launch. By participating in this Launch, all customers hereby grants all rights to Planet Group (M) Sdn. Bhd. to all utilize all photos in any way deemed suitable. No warranty is offered or given or implied for any losses or costs of any nature, incurred by the usage of any photos. This includes the costs, actions or losses of any third party for any reason whatsoever, and note that any query or exercise of rights under the Personal Data Protection Act may be referred to this link:
  16. This Launch is in no way sponsored, endorsed or administered by, or associated with Facebook or Google.

PRIVACY POLICY By participating in this Launch, you expressly consent to (i) the use of your personal data for the purposes relating to the New Balance Grey Day Launch; (ii) processing of your personal information by Planet Group (M) Sdn. Bhd. (“Crossover”) and other companies in the group, any of their operators, commercial partners, agents and sub-contractors (who may be outside Malaysia) on the condition that they will keep such information confidential in accordance to the law of Malaysia; (iii) the collection of your personal information from any other source to supplement the personal information which Crossover has about you; (iv) the retention of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes unless otherwise notified by you; (v) the use of your personal information to send you information about products, services, and special offers of the Planet Group that may be of interest or value to you.

Disclosure of information One of our core principles states that your data m be treated with confidentiality. We will not sell your data to third parties. If required by law your data may be disclosed to third parties. If required due to business requirements and provided that it is allowed under applicable law, we will transfer your data to other companies of Crossover. In all other cases, data will not be transferred without obtaining your prior consent.

We may use service providers and data processors working on behalf of Crossover. The services can include hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency check and address check, etc. These third parties are granted access to such personal data they require in order to be able to carry out the particular service. The service providers and data processors are contractually obliged to treat such information in the strictest confidence. It is also contractually forbidden for them to use the data in any other way than required. The necessary steps are taken to ensure that our service providers and the processors working on behalf of Crossover protect the confidentiality of your data.

There may be occasions on which we disclose non-personal data to our partners in an anonymised form. Such non-personal data includes, for example, information about the number of visitors to a website or a (mobile) application during a certain period of time. Such information is generally only disclosed in a 'bundled' form.

Your rights If you provide us with personal data via our websites or other channels, this is done on an entirely voluntary basis and with the granting of your consent for it to be used in accordance with the provisions of this Privacy Notice. If you choose not to provide requested information, various customer benefits may not be available. In certain cases, only those people that have submitted the necessary personal data to us are able to order products, use certain services and in other ways avail themselves of the activities and offers available on our website and our (mobile) applications. As transparency and fair play are particularly important issues for us, we provide various options, depending on the exact circumstances, in order to help you retain control over your data. These options may include the possibility of displaying and editing your data online. It may also be possible to unsubscribe from services or delete user accounts or to receive information about the data held.

Right to object E-mails that Crossover sends to you that contain for instance a newsletter or marketing content, have the option to terminate the receiving of such e-mails (unsubscribe) by following the relevant instructions in the respective e-mail. If you want to stop receiving emails from us, you can notify us by sending us an email in the “Contact Information” below and we will stop sending you emails forthwith.

If you do not wish information about your behavior at our website or (mobile) application being collected and assessed, you can opt-out of the gathering of the web analytics data as described below.

If you wish to object to receiving promotional information and offers in general, so including by regular mail, e-mail, per SMS, by telephone or by any other electronic means, or if you want to withdraw your consent, you may at any time contact us or write to us as seen under “Contact information”. In case we have doubt about your identity, we can ask you to identify yourself (e.g. by sending a copy of your passport or identification document).

You have the right to be informed at any time about the personal data stored about you, its origin and recipients as well as the purpose for which it is being stored. Information about stored personal data can be obtained by using the contact details in the Contact Information section below.

Right to request correction You have the right to request to correct, supplement, delete or block the personal data stored about you. We will notify you within four weeks of receiving the request as to whether and, if so, to what extent, we will comply with your request. If for any reason we don’t comply with your request, we will provide you with the reasons.

Security of the information and data integrity We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized use, disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing and misuse.

Contact Information If you have any questions about the processing of your personal details or about our privacy policy you are welcome to contact us. The contact details are:

Planet Group (M) Sdn Bhd
No 5, Jalan Kencana Emas 2/3,
Kawasan Perindustrian Tebrau III,
81100, Johor Bahru, Johor.

Changes to this policy Crossover has pledged to adhere to the fundamental principles of Data Protection and considers this Privacy Notice as being binding in nature. We therefore regularly review our Privacy Notice in order to ensure that it is free or errors, is clearly visible on our website, contains all the required information, is implemented in full, and is compliant with the Data Protection principles. This Privacy Notice may be changed from time to time in order to keep pace with new developments and opportunities relating to the Internet and to stay in line with prevailing legislation. We will not restrict your rights granted in accordance with this Privacy Notice without your explicit consent. Significant changes to the policy will be publicized on our website along with an updated version of the Privacy Notice.